How long do you hold on to the security deposit?
Property owners may request their security deposit after 12 months as long as they have not incurred and penalties or disconnections.

Renters deposits are held until their utility account is closed with the City of Groveland utility department.

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1. Can I change my mailing address online?
2. Can I change my name online?
3. My bill seems high, how do I get my meter checked?
4. What are some possible causes for my usage to be high this month?
5. Why must I pay a monthly bill even when I'm not using water?
6. Why is my usage the same some months?
7. How do I transfer residentail service from one address to another?
8. How do I close out my utility account when I am moving out of your utility area?
9. I am renting a home and need water turned on. What do I do?
10. I just purchased a property and need water turned on. What do I do?
11. I am managing a property. How do I get water turned on?
12. How long do you hold on to the security deposit?