Utility Services

When you move to the City of Groveland, you will need to establish some basic utility services in order to make your new house or apartment feel more like home. The city provides water and sewer service to city and non-city residents. The city’s Utility Billing Division is responsible for reading water meters, preparation of the utility bills, receipt of the utility bill payments and dealing with customer inquiries.

For detailed help with online billing, including video tutorials click here Version OptionsUtility ServicesHeadline. 

Service Activation / Deactivation

Utility service can be activated by going into the utility billing customer service office located in the Groveland City Hall building at 156 South Lake Avenue, in downtown Groveland. If you have purchased a home, we must have a copy of your photo id and the front copy of the closing papers, along with the service address, mailing address, and contact phone number. We must have all documents before water services can be changed to your name.

If you are renting a home, you must have a copy of your photo id and a copy of your Rental Agreement. The city must do a Rental Inspection / Change of Occupancy for every rental property inside the city limits. We must have all documents before water services can be changed to your name.

Service Deactivation

A customer must give us a letter indicating they want the water disconnected in their name. The letter must contain their name, service address, date they want it disconnected, and a forwarding address.